FAQS

WHAT KIND OF WINE DO YOU CARRY?

WE FOCUS ON WINES MADE WITH ORGANICALLY AND BIODYNAMICALLY FARMED GRAPES, NATIVE YEASTS FOR FERMENTATION, AND MINIMAL USAGE OF SULFUR (IF AT ALL). THEY ARE WINES OF PLACE MADE BY REAL HUMANS.

I NEED RECOMMENDATIONS… HELP!

WE LOVE GIVING RECS AND HELPING YOU PICK OUT THE BEST BOTTLES FOR THE OCCASION. GIVE US A SHOUT AT HELLO@MIDTOWNWINES.COM.

DO YOU SHIP?

WE SHIP TO ALL STATES EXCLUDING: DELAWARE, MISSISSIPPI, NEW HAMPSHIRE, OKLAHOMA, SOUTH DAKOTA, AND UTAH.


NOTE *WE RESERVE THE RIGHT TO CHANGE THIS LIST AT ANY TIME, AND IF SO, YOU WILL BE NOTIFIED THAT YOUR ORDER CANNOT BE COMPLETED AND YOU WILL BE REFUNDED.*

DO YOU DELIVER?

WE DELIVER LOCALLY WITHIN VENTURA, CALIFORNIA. FREE DELIVERY FOR ORDERS OVER $50! ORDERS PLACED BY 2PM WILL BE DELIVERED DAY OF (EXCLUDING SUNDAYS AND MONDAYS).

HOW MUCH DOES SHIPPING COST?

SHIPPING COSTS VARY BASED ON THE NUMBER OF BOTTLES ORDERED. YOU WILL SEE THIS REFLECTED IN YOUR CART BEFORE CHECKOUT.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

ORDERS ARE SHIPPED WITHIN 1-3 BUSINESS DAYS. SHIPPING TIMES VARY, BUT ARE USUALLY DELIVERED WITHIN 3-5 BUSINESS DAYS DEPENDING ON YOUR LOCATION. DELIVERY DATES ARE AN ESTIMATE.

CAN I CHOOSE RUSH SHIPPING?

IF YOU NEED YOUR WINE ASAP, PLEASE EMAIL US AT HELLO@MIDTOWNWINES.COM 

WHAT IF I’M NOT THERE TO RECEIVE THE WINE?

PLEASE TRACK YOUR PACKAGE! SOMEONE 21 YEARS OR OLDER MUST BE PRESENT TO SIGN AND RECEIVE THE WINE. OUR SHIPPING CARRIER WILL MAKE THREE DELIVERY ATTEMPTS BEFORE RETURNING THE PACKAGE TO US. IF YOUR ORDER IS RETURNED TO US, A NEW SHIPPING FEE WILL BE CHARGED IN ORDER TO RE SHIP. 


*BY PLACING A SHIPPING ORDER WITH US, IT MEANS YOU HAVE READ AND UNDERSTOOD THESE TERMS AND CONDITIONS. THANK YOU!*