Shipping & Returns

SHIPPING & DELIVERY

A FEW NOTES ON SHIPPING! 


SHIPPING WINE IS DOWNRIGHT EXPENSIVE. WE DO OUR BEST TO OFFER THE BEST RATES WE CAN, BUT AT THE END OF THE DAY, SHIPPING WINE IS TRICKY, LABORIOUS AND WE’RE A SMALL BIZ NOT A BIG CORPORATION!


WE SHIP TO MOST STATES, BUT NOT ALL STATES. WE MAY NEED TO CONFIRM YOUR ZIP CODE IS CLEARED FOR SHIPPING AFTER YOU’VE PLACED YOUR ORDER.


WINE LOVES A COOL, STABLE HOME. BECAUSE OF THIS, WE DON’T RECOMMEND SHIPPING DURING EXTENDED PERIODS OF VERY HOT OR COLD WEATHER. IF YOUR AREA HAS WEATHER THAT MAY CAUSE CONCERN, WE WILL HOLD YOUR WINE ONLY UPON REQUEST UNTIL THE WEATHER IS MORE FAVORABLE. WE CANNOT GUARANTEE THE INTEGRITY OF WINE SHIPPED DURING PERIODS OF EXTREME WEATHER. WE ARE ALSO UNABLE TO OFFER REFUNDS FOR ORDERS RETURNED TO SENDER DUE TO MISSED DELIVERIES OR INCORRECT ADDRESSES. 


PLEASE REVIEW YOUR ORDER CONFIRMATION EMAILS CAREFULLY AND VERIFY YOU ORDERED THE CORRECT ITEMS AND GAVE US THE CORRECT SHIPPING DETAILS. 

MIDTOWN WINES IS NOT RESPONSIBLE FOR INCORRECT ORDERS PLACED BY THE BUYER. 


WINE WILL ONLY BE DELIVERED TO FOLKS 21 YEARS AND OLDER.


IF YOU’RE HAVING TROUBLE PLACING A SHIPPING ORDER, PLEASE REACH OUT TO HELLO@MIDTOWNWINES.COM

RETURNS & EXCHANGES

WE ARE NOT ACCEPTING WINE OR PRODUCT RETURNS AND EXCHANGES AT THIS TIME. IF YOU THINK A GOOD YOU PURCHASED FROM US IS DEFECTIVE, PLEASE EMAIL US AT HELLO@MIDTOWNWINES.COM WITH PHOTOS AND A DESCRIPTION OF THE DEFECT.